Channels & viewing

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Go33
Newbie

Some Roku Live Streaming channels will not load.

I'm having the same problem loading streaming channels on my TCL television. One day I can load all the streaming channels on Roku and another day none of them. I updated the TV software, reloaded the channels and reset my internet connection with no success. I changed routers to make sure it wasn't one of my security settings or the DNS being used. Still the same problem. I then tested many of the same channels that are live on Tubi. They work fine there. The problem seems to be with the Roku sever software from what I can tell.

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1 REPLY 1
RokuJohnB
Community Moderator
Community Moderator

Re: Some Roku Live Streaming channels will not load.

Hi @Go33,

Greetings from the Roku Community!

We will be more than happy to take a closer look into this issue that you're having. May we know what Roku device you are using right now? (Roku Express, Roku streaming stick, Roku Ultra, Roku streambar, Roku TV-Specify) Are you getting any error messages or codes? How far is your Roku device from your network router?

We look forward to hearing from you soon.

Thanks,

John

John
Roku Community Moderator
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