Channels & viewing

[MatthewT]

I recently subscribed to Max not on the max app, but on "Max on The Roku Channel." I was looking forward to watching all four episodes of Uzumaki, however the Roku channel only has 3 out of the 4 episodes; but the standard Max app has 4. The worst part is, when you subscribe via the Roku channel, you cannot use that to watch the same content through the standalone Max app. So, if any Roku higher-up sees this, please fix this issue swiftly!

[RokuTakashi]

Hi, @MatthewT 

Thanks for posting, and welcome to the Roku Community.

We appreciate you for bringing this to our attention. We want to inform you that our team has recognized your concern and will be working diligently to resolve this issue. We will provide updates in this thread regarding the progress of the resolution.

In the meantime, we hope for your patience and understanding as we work on this.

Best wishes,
Kash