Channels & viewing

[Redbones]

I can’t get a picture all I can get is the volume and the channel name and the name of the program. All of my apps keep freezing. I restarted everything and turned the Tv off. 

[RokuTakashi]

Hi, @Redbones 

Greetings, and welcome to the Roku Community.

We appreciate you for letting us know about your concern regarding an issue with viewing a channel, and our team would like to gather more information so we can help. Can you please provide the details below.

• What specific Roku device you are having issues with?
• When did you first experienced the issue?
• Is this happening to a specific app? 
• What troubleshooting steps have you taken so far in an attempt to resolve the issue.

With more details, our team can assist you further.

Best wishes,
Kash