Channels & viewing

[RokuMary-F]

Hi everyone,

Thanks for continuing to share what you're observing.

Our team has continued investigating the issue and hopes to have a resolution soon. We'll get back to you once we have an update available. I'll be sure to let the Community know. In the meantime, please help us with the required details I requested from my previous post so we can send additional information for the investigation to our engineering team.

Please be aware that we are actively monitoring and investigating the discussions on this thread. Thanks again for your continued patience.


Best regards,
Mary

[mikegatto]

I posted yesterday that it was NOT working on Roku - today (12/14/2022) I clicked on the SiriusXM app on Roku and it worked!!  Thank you very much!! 

[atc98092]

This just proves that the problem was on the SXM server side. I just checked my Premiere, and it hasn't had any updates since early yesterday morning. But the SXM channel now opens, where yesterday it crashed back to home. Roku changed nothing, so SXM fixed their problem.

[Pjeanl5754]

Got a phone call from Sirius this morning. App now working again. Must have been a glitch on their end.

[sdeltito]

Continued issue.  So frustrating.  Issue ID:  GE-503-694

[RokuDanny-R]

@sdeltito 

Thanks for the post.

Can you please specify the issue you are experiencing? What are the steps to reproduce the issue you are seeing? What troubleshooting steps have you already taken to try to resolve the issue?

With more detailed information, we will be able to assist you further.

Thanks,
Danny

[largosunset · Accepted solution]

It's working since I uninstalled and reinstalled the app.