Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
SXM will now launch. Restarting it is a little sticky. SXM shows channel 2 playing on the home screen which I never use so they must have defaulted that channel. Exiting SXM with the back button a few times helps clear out whatever the appl is trying to restore from a previous "session".
If SXM suddenly stops before it sends that something went wrong "some_content_metadata_not_loaded" message, press the pause button. For the past few weeks, SXM stops before any messages are sent and pauses playback. The pause button is a toggle and you can override SXM's toggle if you notice before they kick you out.
All of the problems started in May when SXM decided to tune the app to meet performance demands by kicking the user out of the app. Current version is an improvement over the May install but I suspect they are still tuning the app to meet demand increases.
P.S. Added new error message example.
The message below is new as of a few weeks ago. In past versions of the code, you would see a more generic error message after streaming too long. You see this message after some predetermined amount of time streaming.
The predetermined amount of streaming timing varies by day of the week and most likely geographic location--depending upon SXM's server optimization schema. Otherwise, more users would observe service outages.
