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mishely1
Binge Watcher

Wrong Captions On Episode

On the TV show Hot Bench on the Roku Channel:

Season 4, Episode #E164 has the wrong captions attached to the program. 

The captions on this episode are for another case, #E154.

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2 REPLIES 2
RokuDanny-R
Retired Moderator

Re: Wrong Captions On Episode

@mishely1

Thanks for the post.

We're currently unable to replicate the issue you are reporting. Can you please verify to see if you are still seeing the issue occur during playback?

Please keep us posted and we will be able to assist you further.


Thanks,
Danny

Danny R.
Roku Community Moderator
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mishely1
Binge Watcher

Re: Wrong Captions On Episode

Dear Danny,

Thank you for reaching out to me.

I am happy to report that this is no longer an issue.

Apparently, the issue occured only on that specific date.

Thanks again for your response. 😀

Sincerely,

Shely

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