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Jeannieg78
Newbie

Playback worked fine until yesterday, Now i am unable to watch certain

Been watching Project Runway all seasons. Worked fine until yesterday

 When I press "watch Episode 10" it circles and goes back to "watch episode 10". 

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RokuCarly
Community Moderator
Community Moderator

Re: Playback worked fine until yesterday, Now i am unable to watch certain

Warm greetings from the Roku Community, @Jeannieg78!

Thank you for bringing this to our attention. We are committed to resolving the issue with Episode 10 of Project Runway on your Roku player. 

We'd like to further investigate this matter so we can properly assess your concern and find you the best resolution possible. Kindly provide us with the following details below:

  • Is this happening on a specific channel? 
  • If you're streaming this through The Roku Channel, kindly specify which Project Runway season this is. (e.g. Project Runway: Junior, All Starts, etc)
  • A short video clip of it happening would help us. (download the video on a Google Drive and share us the link)

We'll be looking forward to your response!

Best regards,
Carly

Carly Y.
Roku Community Moderator
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