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CGRYE
Newbie

Picture shakes when commercials come on

Just bought a new TCL 65” Roku Select Series 4k HDR TV. Was working fine for 2 days but now the picture is shaking every time a commercial comes on. Just prior to this happening, we successfully mirrored an iOS phone and Windows 11 laptop to the TV.  No idea if this is related to the picture shaking during commercials or if it’s something else.  Can someone help us solve this? Thanks. 

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RokuNimfa-C
Retired Moderator

Re: Picture shakes when commercials come on

Hi @CGRYE

Thanks for reaching out to the Roku Community. 

We'd like to know more about the issue you running into. Does the issue only occur on a specific channel or all channels on your Roku device? Have you tried restarting your Roku TV? In some cases, most problems resolve after restarting the system. 

We would recommend doing this from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

Keep us posted on how it goes. 


Regards, 
Nimfa

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