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FLACK20
Newbie

pictures won't show any apps

can somebody please tell me what the **bleep** is going on with my Roku device yeah but cold water won't show the picture like nothing works and I just got to work earlier and now it's acting up again please get back with me ASAP like right now

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RokuTakashi
Community Moderator
Community Moderator

Re: pictures won't show any apps

Hi, @FLACK20 

Greetings, and welcome to the Roku Community.

We appreciate you for reaching out and informing us about your concern with the apps on your Roku devices that won't show any images, and we'd like to know more about this so our team can help you address this issue. Can you please provide the details below:

  • What specific Roku device are you having issues with?
  • Is this happening with a specific app or happens throughout the Roku platform?
  • By the note of pictures that won't show any apps, are you referring to the content's pictures or logos of the app?

In the meantime, we would recommend performing a system restart as a troubleshooting step. To do this, navigate to Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).

Keep us posted along with the requested details so we can continue to assist you.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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