Channels & viewing

[Sambo1956]

I have been watching movies on Fawesome. Lately the same commercial will loop over and over again, up to 10 times while the commercials remaining counter remains stuck. Once is quite enough for each commercial! It gets to the point that you feel sick 🤢 and want to throw up!

[RokuTakashi · Accepted solution]

Hi, @Sambo1956 

Thanks for posting, and welcome to the Roku Community.

We understand the commercial looping issue you have encountered on Fawasome, and we're here to assist you in getting the right support for this matter to be addressed.

Channel providers on Roku manage the content that shows on their app. In this case, you can reach out to Fawsome directly and let them know about your concern. They can address any issues with their app by providing a workaround or developing an update to resolve the problem.

For more information, you can refer to Fawsome TV.

We hope this will be sorted out soon.

Best wishes,
Kash