Channels & viewing

[Tamstein]

Just talk to Paramount Plus, they are aware of the problem and are working with Roku on it.

[Mike208]

Everyone here should call or connect with Paramount, it is NOT Roku's problem, it is Paramount.

https://help.paramountplus.com/s/contact-us

[TonyRu]

Paramount+ Green Screen when playing movies only on Roku dongles.

P+ streams work on my TCL TV, pc browsers, and iphone app.

Roku dongle reports, Signal strength: Excellent

I already tried deleting the P+ channel > restarting Roku > and reinstalling the P+ channel. 

Roku Streaming Stick + (3810, 3811 series)  v11.5.0, build 4312-55

[MO23]

Thanks Mike 208. I followed your link & signed up to be notified when Paramount+ fixes the Roku problem. 

[Mike208]

More direct Paramount link:
https://help.paramountplus.com/s/article/Instructions-Known-Issues-All-Paramount-Domestic

[jodym]

Green screen issue

model 3920X Roku Premiere

serial # YH002H356878

Software version 11.5.0

device ID K42962356878

unable to get tracker id, steps don’t produce anything

green screen happens with new episodes of Ghosts, Criminal Minds, CSI Vegas

[mustang16]

Paramount plus works fine on Apple TV. None of roku “fixes” work, wonder if they even care?

[HDMIGuy]

@jodym   Known issue.   https://help.paramountplus.com/s/article/Instructions-Known-Issues-All-Paramount-Domestic

[HDMIGuy]

@mustang16 Paramount + known problem  https://help.paramountplus.com/s/article/Instructions-Known-Issues-All-Paramount-Domestic

[Ta23]

What Roku device do you have? I'm having the same issue in the living room. But it works on the Roku in another room, which has a different device. The living room is the Ultra player. I wonder if that's the problem.