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Re: Paramount+ FF/RW, Pause, and resume problems
It’s not a Roku issue. It’s a Paramount+ issue. The FF & rewind speeds are ridiculously speedy on my Fire TV while using the Fire TV remote AND when I control/watch through my Direct TV box remote & remote that came with the Direct TV box, AND also with a Samsung TV that’s not a Smart TV using a Roku stick.
I can’t find a detailed Settings option while in Paramount+ (even when I login using a browser) with an option to change the speed. This is the ONLY app this happens with on all of my TVs and I have them all.
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Re: Paramount+ FF/RW, Pause, and resume problems
Welcome, and thank you for posting here in the Roku Community, @CathyP.
We appreciate you sharing your sentiments regarding this matter. Since this is an isolated case involving the Paramount Plus app exclusively, we strongly advise the users affected to contact their Support team for further assistance and clarification.
Please be advised that the majority of content on the Roku platform comes from streaming channels maintained and updated independently by the channel's provider.
You may reach them here: Paramount Plus Support
I hope this information helps.
Best regards,
Carly
Roku Community Moderator
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Re: Paramount+ FF/RW, Pause, and resume problems
Thank you, Carly! I’ll reach out P+ Support.
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Re: Paramount+ FF/RW, Pause, and resume problems
No worries, @CathyP!
I hope it will get everything sorted out soon so you can get back on streaming at your convenience.
Feel free to reach out anytime you need help, or you can create a new post for a different concern. You can also visit our support website for additional troubleshooting steps.
Happy Streaming! 💜
Regards,
Carly
Roku Community Moderator
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