I’m ready to get a different tv. TCL Roku tv is good except for Netflix. If someone were to ask me if I would recommend the tv, I’d have to say no just because of this one issue. It’s annoying that I can’t even scroll the interface without it freezing up. When I play a tv show and go to rewind or fast forward to find where I was at, it freezes. Can’t press anything other than the home button to exit out and try all over again. Super frustrating! Only Netflix. All other streaming apps work flawlessly!
Hi, @Ju5tscream
Thanks for posting here in the Roku Community.
We understand your concern regarding the Netflix app that freezes while trying to stream a content, and we'd like to gather more information so our team can review and investigate on this matter further.
To assist us in investigating this issue, can you please provide the details below:
With more details, our team can review and work on the issue further.
Keep us posted.
Thanks,
Kash
@Ju5tscream Try uninstalling the Netflix app, unplug the TV for 30 to 60 seconds are do a system restart, and then reinstall the app and see if that helps. Also, check for any updates to the Roku/apps.