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blins
Newbie

Max Crashing on my device

HBO Max is crashing on my Roku Ultra LT.  I've uninstalled the app, restarted Roku, reinstalled the app.  Tried checking for updates.  Nothing works.  

One thing to note, years ago I had subscribed to HBO Max through Roku.  This time around I subscribed directly through HBO Max, the old subscription and new subscription reference the same email - maybe this might explain the issue?

Labels (2)
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2 REPLIES 2
blins
Newbie

Re: Max Crashing on my device

Nevermind - I hadn't finished my HBO max subscription setup - lol.  I'm all good now...

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RokuCarly
Community Moderator
Community Moderator

Re: Max Crashing on my device

Welcome to the Roku Community, @blins!

Thanks for reaching out and for keeping us updated here. We're glad to hear you're back on streaming now. 

Feel free to reach out anytime you need help or create a new post for different concerns. You may also visit our Support website for additional troubleshooting steps. 

In the meantime, we hope you continue to have a Happy Streaming! 💜

Best regards,
Carly

Carly Y.
Roku Community Moderator
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