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Toadnjos
Newbie
3 weeks ago

Discovery+ Purchased on Roku device

I purchased a new Roku device and I can’t get my Discovery+ to work. I purchased my Discovery+ thru Roku but when I go to my Subscriptions it tells me I do not have any subscriptions. Roku just took out the payment on the 16th of this month so I know I have it. What am I missing? Please advise. Thank you

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RokuTakashi
Community Moderator
Community Moderator
2 weeks ago

Re: Discovery+ Purchased on Roku device

Hi, @Toadnjos 

Greetings, and welcome to the Roku Community.

We appreciate you letting us know about your concern with your Discovery+ subscription not registering on your Roku account. Did you subscribe directly to Discovery+ with its stand-alone app or through The Roku Channel? 

With more details, our team can assist you further and provide the right resolution to address the issue.

Best wishes,
Kash

Takashi O.
Roku Community Moderator
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