Channels & viewing

[PeteK01]

I'm trying to add/delete channels from "Favorites" using the Live TV Guide.  (I have Roku +Live).  When I press the * the channel options menu display but the "Manage Channels" option is missing.  Is there another method to use? 

[RokuArjiemar · Accepted solution]

Hello! @PeteK01,

Thanks for the post,

We appreciate you reaching out to us. We're pleased to assist.

If you cannot find the channel you are looking for, try filtering the channel guide to display all channels. If you still do not see the channel, it was likely hidden by someone. Use the steps below to find and unhide it.

1. Open the Channel options menu
2. Select Manage channels
3. Select Manage channel lineup
4. Move up or down the list and find the channel you are looking for. If there is a checkmark in the box, the channel is hidden.
5. Press OK to uncheck the box

Please keep us posted on what you find out, and we will be happy to continue assisting you further. We look forward to hearing back from you.

Thanks,

Arjiemar

[PeteK01]

Did you not read my post?  I am not missing channels.  I am missing the "Manage Channels" option whne I press *...

[RokuArjiemar]

@PeteK01,

Thanks for the post,

We're just making sure that the manage channel option is not hidden.

A system restart is the least invasive reset method. 

1. Press the Home  on your Roku remote
2. Scroll and select Settings
3. Select System
4. Select Power. If you do not see a Power submenu, skip to the next step.
5. Select System restart

In either case, your Roku device will complete a system restart and hopefully return to normal operation after a moment. 

Thanks,

Arjiemar

[Barb09]

where is the manage settings. i cannot find this as you mentioned in your answer to press home then select manage settings. it is not there. how hard is this to get you to understand 

[Barb09]

the manage channels is not in my line up as you mentioned previously. you said to select home then select manage channels. that isn’t in or on my roku tv. you seem to not understand. manage channels is NOT an option 

[Tony1708]

Me to Pete, the closest I’ve come is settings> parental control> block channels but they still appear on the guide.

[2mm]

I did what I was told from up above go to manage channels I still can't find channel 307 how do I get it back

[RokuRiamie-D · Accepted solution]

Hi @2mm,

Welcome to the Roku Community!

We get that you are not seeing channel 307 on the Live TV Channel Guide. We would be more than willing to provide you with further details.

Roku does not control the Live TV channel availability. This is determined by individual channel providers who set their own schedules. As a result, viewers may not always find the channels they expect, depending on these programming decisions.

Thank you for your understanding.

Regards,
Riamie