Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
RokuArjiemar
Community Moderator
Community Moderator

Re: MAX streaming in HDR10 not DolbyVision

@Coneyparleg,

Thank you for providing the information,
We have forwarded your information to the appropriate Roku team for further investigation. Once more information is available, we will update this Community thread. We appreciate your patience and understanding in the meantime.

Thanks,
Arjiemar

Arjiemar
Roku Community Moderator
0 Kudos
Coneyparleg
Streaming Star

Re: MAX streaming in HDR10 not DolbyVision

Please provide an update as to when a fix for this will be released 

0 Kudos
RokuJohnB
Community Moderator
Community Moderator

Re: MAX streaming in HDR10 not DolbyVision

Hi @Coneyparleg,

Thank you for keeping us posted here in the Roku Community!

Currently, our appropriate Roku team is still investigating this issue that you're experiencing.

Your extended patience and understanding are much appreciated.

Kind regards,                                                                                                                                      John

John
Roku Community Moderator
0 Kudos
Coneyparleg
Streaming Star

Re: MAX streaming in HDR10 not DolbyVision

Are there any updates? This problem persists? Is it possible to roll back the firmware update?

0 Kudos
RokuCarly
Community Moderator
Community Moderator

Re: MAX streaming in HDR10 not DolbyVision

Thanks for getting back to us, @Coneyparleg.

As we checked with the team, there are no available updates yet as this is still in the process of review. 

No worries! Once we've been notified of updates, we'll make sure to post them here. In the meantime, your patience and understanding are highly appreciated as we work on this. 

Best regards,
Carly

Carly Y.
Roku Community Moderator
0 Kudos
Need Assistance?
Welcome to the Roku Community! Feel free to search our Community for answers or post your question to get help.

Become a Roku Streaming Expert!

Share your expertise, help fellow streamers, and unlock exclusive rewards as part of the Roku Community. Learn more.