Channels & viewing

[RokuArjiemar]

@Coneyparleg,

Thank you for providing the information,
We have forwarded your information to the appropriate Roku team for further investigation. Once more information is available, we will update this Community thread. We appreciate your patience and understanding in the meantime.

Thanks,
Arjiemar

[Coneyparleg]

Please provide an update as to when a fix for this will be released 

[RokuJohnB]

Hi @Coneyparleg,

Thank you for keeping us posted here in the Roku Community!

Currently, our appropriate Roku team is still investigating this issue that you're experiencing.

Your extended patience and understanding are much appreciated.

Kind regards,                                                                                                                                      John

[Coneyparleg]

Are there any updates? This problem persists? Is it possible to roll back the firmware update?

[RokuCarly]

Thanks for getting back to us, @Coneyparleg.

As we checked with the team, there are no available updates yet as this is still in the process of review. 

No worries! Once we've been notified of updates, we'll make sure to post them here. In the meantime, your patience and understanding are highly appreciated as we work on this. 

Best regards,
Carly