Channels & viewing

[Barney831]

I am having the same problem. My channel number 21.3 has disappeared. I have two Roku TVs and the one in the bedroom 21.3 comes on the one in the living room. I have rescan the channels and it still won’t come on.   if anyone has any help let me know. I unplugged the TV and let it sit for a couple of minutes and plugged it back in and re-scanned the channels. I even looked at my channel list and it is not there

[skylorkiss]

Draper Media, the broadcaster for channel 16.1 (CBS) and Fox News channel 21,  no longer broadcasts these channels over the air.  I assume this because i live right in the middle of Salisbury, thus I assume it is not that the signal is too weak. I have not been able to pick those channels  up (over the air) for at least 7 months.  I have internet but see no reason to use up my bandwidth on local TV channels that traditionally have been broadcast via antenna.
I must think that this is just another form of discrimination against poor people who dont have internet.  Draper considers them just to poor too be consequential members of their audience. (or maybe they dont want poor people to see Stephen Colbert and then vote Democrat.)

Up until about 7 or 8 months ago i could pick up these channels via my antenna.

[rukiafan]

disconnect and rescan with no internet connection.  those channels will come back

[RokuCarly]

Hi, @rukiafan.

Greetings from the Roku Community!

Thanks for stopping by and sharing your resolution with us. Feel free to reach out if there's anything we can help you with or create a new post for different concerns. 

You may also visit our support website for additional troubleshooting resources. 

In the meantime, we hope you continue to have a Happy Streaming! 💜

Warm regards,
Carly

[aw9182]

@rukiafan In my experience this only works until you turn your wifi back on. Then the channels disappear again.

[RokuCarly]

Hi, @aw9182.

Greetings from the Roku Community. 

Thanks for letting us know about this. We'd be happy to share and suggest some workaround to help you resolve this. 

We may need to perform some network configuration here, and we recommend coordinating with your Internet Service Provider to help you change the router's wireless channel. It's possible that your router's Wi-Fi may be interfering with particular OTA channels.

We hope you find this information helpful.

Best regards,
Carly

[aw9182]

The problem happens on wired internet as well so it's not a wifi interference issue. The only thing that worked for me was changing my zip code in the settings to one I live close by. This indicates a software issue and not something the users should have to troubleshoot and try to fix themselves.