So, I just attempted add Real Americas Voice via a PC web browser. I don't normally add channels this way, but I have in the past and it worked as intended. The issue this time is that it did successfully add the channel, but unfortunately, it isn't showing up on any of my ROKU devices. If I search for the channel to add, it shows that it is already added, but it is not showing up on the home screen. I would remove and re-add it, but there's no way to do this except from the home screen, and it isn't there. Is there any way to force this to show up, or refresh the device short of a factory reset? Maybe there's an alternate method of removing a channel that I'm not aware of, but I haven't found this option on the device or online account.
We've started seeing reports of individual installed channel apps not being shown in the home page channel grid. These channels can be found and accessed via a channel search but this method is not very convenient.
This has been reported with a number of different installed channel apps, so it may be a random glitch not tied to any particular channel app.
Two methods have been reported as means of removing the channel app in the hope that a re-install will now be visible in the home page channel grid. Note that these methods remove the channel app itself from your Roku account, but do NOT cancel any paid subscription you may have for this channel.
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VIA ROKU REMOTE APP ON ANDROID AND IOS DEVICES
When in the Roku remote app on your mobile device:
• If necessary, click "Devices" at the bottom of the screen, and connect to one of your Roku devices.
• Again at the bottom of the first screen click on the "Search" magnifying glass and search for your channel.
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm.
We've started seeing reports of individual installed channel apps not being shown in the home page channel grid. These channels can be found and accessed via a channel search but this method is not very convenient.
This has been reported with a number of different installed channel apps, so it may be a random glitch not tied to any particular channel app.
Two methods have been reported as means of removing the channel app in the hope that a re-install will now be visible in the home page channel grid. Note that these methods remove the channel app itself from your Roku account, but do NOT cancel any paid subscription you may have for this channel.
-------------------------------------------------------------------------
VIA ROKU REMOTE APP ON ANDROID AND IOS DEVICES
When in the Roku remote app on your mobile device:
• If necessary, click "Devices" at the bottom of the screen, and connect to one of your Roku devices.
• Again at the bottom of the first screen click on the "Search" magnifying glass and search for your channel.
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm.
Hey Roku Community Users,
We know some of you are having trouble with your installed apps not showing up on the home screen.
Status update: We're investigating this and working on a fix with the appropriate team.
If you're having this issue, could you help us out by providing the following details?
We’re going to mark this post as resolved so it’s easier for everyone to see and to help out other users who might be looking for the same info.
Your info will help us get this sorted!
Thanks,
The Roku Community Team
YouTube app not on homescreen....Seen this has happen to others.
Did the update, reboot. Even installed YouTube - but
it does not show up on the homescreen...
Here is my info:
TrackID: 42-076-205
Software version: 14.1.4 (Build 7709-29)
Device ID: 7KA697836442
Thank-you
We've started seeing reports of individual installed channel apps not being shown in the home page channel grid. These channels can be found and accessed via a channel search but this method is not very convenient.
This has been reported with a number of different installed channel apps, so it may be a random glitch not tied to any particular channel app.
Two methods have been reported as means of removing the channel app in the hope that a re-install will now be visible in the home page channel grid. Note that these methods remove the channel app itself from your Roku account, but do NOT cancel any paid subscription you may have for this channel.
-------------------------------------------------------------------------
VIA ROKU REMOTE APP ON ANDROID AND IOS DEVICES
When in the Roku remote app on your mobile device:
• If necessary, click "Devices" at the bottom of the screen, and connect to one of your Roku devices.
• Again at the bottom of the first screen click on the "Search" magnifying glass and search for your channel.
• Click AND HOLD the channel you wish to remove (a quick click will bring up the remote controls instead).
• Click on "Remove" and confirm.
Thank-you - that worked great !
Worked great, thank-you.
Added YouTube tv channel today to Roku account. We have 3 Roku devices and the YouTube tv channel only appears on 1 device. I followed previous troubleshooting recommendations from older posts and checked for updates and restarted devices. Still does not show.
working: device 3931x; s/n S012305EFSVU
Not working: device 3930x; s/n X00400WCXHW7. device 3941X2; s/n SOHAK381VJ7U
This seems to be happening a lot for numerous apps. The solution is to remove the app and reinstall it. See this post from @makaiguy for detailed instructions:
https://community.roku.com/t5/Channels-viewing/YouTube-app-not-on-homescreen/m-p/1045683#
This issue is occurring across different devices and different channels/apps when being installed from the online Roku Channel Store.
Refer to @makaiguy post describing the two methods (mobile app or secret menu) to remove and reinstall these individual apps. Both methods should work for you.
https://community.roku.com/t5/Channels-viewing/YouTube-app-not-on-homescreen/td-p/1045650
After successfully uninstalling the app, recommended to restart the device and then install the channel/app from your device.
Either one of the methods in the following thread/solution should get you going.
https://community.roku.com/t5/Channels-viewing/YouTube-app-not-on-homescreen/td-p/1045650