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Poeduser
Newbie

Horizontal blurring brand new Roku player

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Brand new Roku ultra, had to get this because ESPN would no longer work with my old Roku 4.  (Why do I need a 4k device for my 1080p plasma?)

now all the playback has this annoying horizontal-line blur, particularly any motion on the screen.

i have high throughput internet, it is not a bandwidth or speed issue.  Old Roku never had this issue, just wouldn’t work with some of my channels due to Roku phasing out old players to make us buy new.

seriously thinking to take this back to best buy and get a firestick…

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RokuERey
Community Moderator
Community Moderator

Re: Horizontal blurring brand new Roku player

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Hi @Poeduser,

Thanks for joining us here in the Roku Community!

We'd like to assist you with this issue. See if changing the display type to something compatible with your TV helps.

See the steps below on how.

How to change the display type

If your Roku streaming player is unable to correctly detect your TV's capabilities, you may wish to configure the display type yourself. Follow the steps below to manually change your display type setting.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Display type
  4. Select one of the available display types and press OK on your remote

For additional steps, you can check our support page here: How to change the display type on your Roku streaming player.

Let us know if that makes a difference.

Regards,
Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re: Horizontal blurring brand new Roku player

Jump to solution

Hi @Poeduser,

Thanks for joining us here in the Roku Community!

We'd like to assist you with this issue. See if changing the display type to something compatible with your TV helps.

See the steps below on how.

How to change the display type

If your Roku streaming player is unable to correctly detect your TV's capabilities, you may wish to configure the display type yourself. Follow the steps below to manually change your display type setting.

  1. Press Home on your Roku remote
  2. Scroll and select Settings
  3. Select Display type
  4. Select one of the available display types and press OK on your remote

For additional steps, you can check our support page here: How to change the display type on your Roku streaming player.

Let us know if that makes a difference.

Regards,
Rey

ERey.
Roku Community Moderator
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