Hi, @Gigigi
Thanks for posting here in the Roku Community.
We came across your post that you are having the same issue with Fox News as reported by other users in this thread, and we understand your concern. In this regard, we recommend following the steps below to address the issue at hand.
- Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
- Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
- Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
- You may also refer to this link: How to resolve a channel playback issue | Official Roku Support
If the issue persists after performing the provided troubleshooting step, we'd like to collect for further information to assist us in investigating this issue. Kindly provide the following details:
- Roku device model, serial number, device ID, and software OS/version. (These can all be found in Settings > System > About).
- What channel and what version/build is the channel that is having the issue? (This can be found by selecting the channel on the Home screen and pressing the * button).
- Tracker ID when this issue occurs. (When you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID).
We anticipate your response to this matter.
Best wishes,
Kash
Takashi O.
Roku Community Moderator
