Channels & viewing

[mmears1]

Exact same issue.  Roku's ONLY response ... contact Fox News.  Yeah, that'll work. Useless.

[mmears1]

CLEARLY THIS REMAINS AN ONGOING ISSUE.  Here's a thought.  How about ROKU CONTACTING FOX NEWS and maybe FIXING THIS ANNOYING PROBLEM.  THAT would be ACTUAL assistance!!!

[Brigitt1]

Maybe we all ditch Roku for another device,  I use fire stick on my t.v. in Panama. No problems w it there

[RokuArjiemar]

Hello Community Users!

Thank you for bringing this to our attention. We understand that you are unable to play the Fox News channel on your Roku device. We are here to assist you.

We would be more than happy to investigate further, but we will need further details. Can you please provide us with the following information:

• Roku device model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About)
• Does this issue occur on a specific channel? if so, what channel and what version/build is the channel (this can be found by selecting the channel on the Home screen and pressing the * button)
• Tracker ID when this issue occurs (when you see this issue occur, press the Home button 5 times, followed by the Back button 5 times, and provide us with this ID)

Once we have this information, we will be able to pass it along to the appropriate Roku team to investigate further.
We look forward to working with you to help resolve this issue.

Thanks,
Arjiemar

[Brigitt1]

Nobody has time for this !! Ridiculous!

[Brigitt1]

Same exact thing happening over here !!

[RokuJohnB]

Hi @Brigitt1,

Thank you for keeping us posted here in the Roku Community!

We apologize for the inconvenience, and this is not what we aim for. We'd love to know more about the issue that you're having with the Fox News channel. Could you please provide the following information that @RokuArjiemar provided above? In addition, what troubleshooting steps have you taken so far?

With detailed information, we will be able to assist you further.

Thanks,
John

[Marksman]

Hey John

Get off your ass and read the thread.

Everyone is having the same problem,

Everyone has done all the troubleshooting suggested.

Guess what. It’s still **bleep**ed up

Time for you guys to do your job and get it fixed.

[Brigitt1]

YES !!!! WHAT HE SAID !!!

[Scolli23]

Maybe this is other commenters problem; i have WOW cable, they cancelled those channels like fox cnn tbs food...etc. i called and the were trying to sell youtube tv service.

maybe other cable companies are doing this too?