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natcolley
Newbie

Captions suddenly appear with no controls

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I do not have a Roku device. I watch Rich Eisen on my phone. That is the only reason I ever use Roku. Today out of nowhere I have captions eating up my precious viewing real estate on this small screen, and there are NO CONTROLS to turn it off. Any help out there? Thx.

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Captions suddenly appear with no controls

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Warm greetings here in the Roku community, @natcolley!

We understand that you want to turn off the captions on the Rich Eisen Show while streaming the Roku channel. We are here to help you with this.

To turn off the captions, please follow these steps:

  1. Open the Roku Channel
  2. Select the Show you're interested in,
  3. Play the Show and find the MESSAGE icon in the lower right corner.
  4. Click on the icon and select the CAPTION OFF.

We hope this information has been helpful! Please let us know if you have any further questions.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator

View solution in original post

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1 REPLY 1
RokuJharra-Q
Community Moderator
Community Moderator

Re: Captions suddenly appear with no controls

Jump to solution

Warm greetings here in the Roku community, @natcolley!

We understand that you want to turn off the captions on the Rich Eisen Show while streaming the Roku channel. We are here to help you with this.

To turn off the captions, please follow these steps:

  1. Open the Roku Channel
  2. Select the Show you're interested in,
  3. Play the Show and find the MESSAGE icon in the lower right corner.
  4. Click on the icon and select the CAPTION OFF.

We hope this information has been helpful! Please let us know if you have any further questions.

Best regards,
Jharra

Jharra Q.
Roku Community Moderator
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