Channels & viewing

[Robby_G]

Understood.  Have y'all notified the channel devs of this problem?

[SD_Helotes]

It is weird that Fox Weather is the only live program that pulls up now. I have been using the Fox News Channel over Roku for years and for the last few weeks it will not pull up Fox News Go or Fox Business Network. Something has changed. Please reach out to Fox News and get this resolved.

Thanks!

[Robby_G]

I noted that too yesterday.  The workaround is to delete the app, then reinstall it, and go thru the ridiculous authentication process again whenever you want to watch.  Otherwise, you get the circle of despair stuck at 13% whenever you try to watch news or business.  I've tried all manners of resetting the app, making sure that I exit the app before restarting, etc., but it appears that the app fails to take down the stream, and then cannot reconnect.

So bottom line -- delete the app and reinstall for now.

[SD_Helotes]

I tried that and I still had issues. It is like they are trying to block live Fox News.  I also recently switched from Spectrum to AT&T Fiber. It sounds like there was issues in the past with AT&T and Fox News.

[SD_Helotes]

Why is the Fox News App for Fox News Live not loading past 13%? It had been working great for years and now I cannot get Fox News Live to work. I can get recorded episodes to play, but not Live. Any suggestions? I have AT&T Fiber for my service provider.

[RokuCarly]

Thank you for bringing this to our attention, @SD_Helotes.

We appreciate you reaching out for support about the playback issues you've been experiencing within the Fox News app and we'd be more than happy to further assist you with this. 

Before we proceed, can you please confirm if you are having this issue inside The Roku Channel or directly from the standalone Fox News Live? Also, does the buffering occur on any other apps inside your channel lineup as well? 

Moreover, please let us know if this affects all the Live TV channels on your Roku streaming player so we can assess your concern better and provide you with an accurate resolution to help you get back on streaming it.

We'll be anticipating your response! 

Best regards,
Carly

[w3eo]

As of Sunday 22-11-2-24 at 2 PM EST.  Comcast Cable service:

The watch Now button opens the flash screen and then starts to load but stops at 13%

Fox News Live Now Channel is non-responsive

Fox Business Channel is non-responsive

Fox Weather Channel is working

Fox News Radio Channel is working

The Latest News  clips seem to work 

Shows does not seem to work

[renojim]

Is this on the Xfinity Stream app or in the separate Fox apps?  If the Xfinity Stream app, sounds like a Comcast problem.  LiveNOW from Fox and Fox Weather are available on The Roku Channel and are working for me.  I can't try the Fox apps since I don't have any kind of cable subscription.

[Cbaker1a]

It's an issue between roku and direct tv, and neither one is telling truth.

Spent hour chatting to roku service and direct tv. Nothing but run around.

[Cbaker1a]

John 

Did that all weekend, why won't roku solve this?

Was it because Superbowl?

Fox news app. Worked fine on friday morning?

Still doesn't now 2/12/24