Channels & viewing

[Stjrussell]

Even that doesn’t work for me 

[Stjrussell]

And Roku has no response to these comments and complaint @mmears1 🤦🏼‍♀️

[Stjrussell]

Still not loading past 13%……come on 

@roku get it together 

[TLRZ]

Fox News still does not work on Roku devices. The fix that they reccommend does NOT work either. This is false advertising on Roku's part. The sell their product claiming that you get the Fox News channel and you DO NOT. They have been aware of this problem yet they do not fix it.  How to you write google reviews about Roku and their poor service and false advertising? I spent a lot of money on 8 roku devices and none of them show the Fox News Channel???? Something needs to be done about this. What am I supposed to do with all of these devices that do not work???

[Stjrussell]

I feel the same way @TLRZ @I keep asking the same question and get nowhere. I do all the suggestions that Roku gives and nothing works. Still stuck on 13%. I’ve tried on numerous Roku devices. I’m fixing to ditch Roku. I agree with the Google reviews. Very poor customer service. 

[Stjrussell]

The thing is, you can watch recorded shows, but not live. Tell me how that makes any sense at all

[walt4009]

Using My ROKU All my other news outlets MSNBC, ABC, CNN, CBS come up and work without any delay. ONLY FOX NEWS CHANNEL has this issue . I sincerely hope this is not a POLITICAL issue !

[Boom77]

This is happening on ALL 5 of my Roku tvs even a new one I just bought and installed fox on yesterday. This is obviously a roku issue. If it’s not solved asap I’m forever more moving away from roku

[RokuERey]

Greetings Community users,

We appreciate you keeping us informed about this issue and are sorry for the delay in resolving it. Please be advised that this is still under investigation. Once we have an update from the appropriate Roku team, we'll post it here.

In the meantime, we would recommend you keep us posted as well with the details below.

1. Roku device or TV model, serial number, device ID, and software OS/version (these can all be found in Settings > System > About).
2. Tracker ID when this issue occurs (when you see this issue occur, press the Home button five times, followed by the Back button five times, and provide us with this ID).

Best regards,
Rey

[Stjrussell]

@RokuERey I have already posted the requested information in this thread