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rchehos
Newbie

Fox Nation , unable to view Aliens Among Us . Why isn't it listed

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i purchased Fox Nation on Roku , 

trying to get Aliens Among Us With William Shatner . I don't see it on screen .

Is Roku Fox Nation The same as regular Fox Nation >

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RokuERey
Community Moderator
Community Moderator

Re: Fox Nation , unable to view Aliens Among Us . Why isn't it listed

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Hi @rchehos,

Thanks for reaching us here in the Roku Community!

Thanks for letting us know about this. Most of the channels on Roku are managed directly by the channel providers themselves, and that includes content, features, and updates. We'd recommend trying the steps below to see if that helps.

  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

If the content is still not available, we would recommend reporting this to the channel support team for additional assistance. They may need to update the channel platform in order to resolve this.

You can contact them here directly at Fox Nation | Support.

We hope they get this resolve for you.

Best regards,
Rey

ERey.
Roku Community Moderator

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RokuERey
Community Moderator
Community Moderator

Re: Fox Nation , unable to view Aliens Among Us . Why isn't it listed

Jump to solution

Hi @rchehos,

Thanks for reaching us here in the Roku Community!

Thanks for letting us know about this. Most of the channels on Roku are managed directly by the channel providers themselves, and that includes content, features, and updates. We'd recommend trying the steps below to see if that helps.

  • Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
  • Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
  • Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.

If the content is still not available, we would recommend reporting this to the channel support team for additional assistance. They may need to update the channel platform in order to resolve this.

You can contact them here directly at Fox Nation | Support.

We hope they get this resolve for you.

Best regards,
Rey

ERey.
Roku Community Moderator
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