Channels & viewing

[Rpauley]

I am also unable to access ESPN.  It was included in my pkg. For what I pay, it should still be available. Obviously,  others have the same issue, so, fix this.

[RokuCarly]

Welcome to the Roku Community, @Rpauley!

Thank you for reaching out. We'd be happy to help you contact the right support for this. 

Please be informed that most apps on the Roku streaming platform, including the ESPN+ app, are managed and maintained independently by the channel provider. In cases like this, we highly recommend coordinating with the service provider themselves for further assistance. 

You may reach them here: ESPN+ Support

We hope this will be sorted out soon.

Best regards,
Carly

[alignedbydesign]

Hey @RokuCarly you've been posting this same answer in every discussion relating to ESPN. It's not helpful. 

Neither company wants to take responsibility for their problem.

Roku needs to take ownership.

Please stop parroting corporate BS. It's really annoying and makes you seem like a robot.

[RokuCarly]

Hi, @alignedbydesign.

Thanks for sharing your input. 

Please be informed that Roku doesn't manage channel authentication (activation). I have suggested directly contacting the channel provider, as Roku simply hosts the channel on the platform and does not have direct management control over it.

We also suggest directly coordinating with the service provider for further information and clarification about channel subscriptions and their offerings. 

Hope this helps!

Best regards,
Carly