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NotAHitman
Reel Rookie

Re: Credits screen minimizing and going black on streaming services

Still happening on mine! Can't even watch the next episode previews or inside the episodes at the end of House of Dragons...

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aw9182
Streaming Star

Re: Credits screen minimizing and going black on streaming services

I'm still experiencing this issue so it hasn't been fixed. I did find that after I reboot my TV the issue will go away for about a day but then comes back again. 

RokuERey
Community Moderator
Community Moderator

Re: Credits screen minimizing and going black on streaming services

Hi @NotAHitman,

Warm greetings from the Roku Community!

We appreciate you for sharing you report about this issue and the details provided regarding this.

I have passed along this to the appropriate Roku team for an update on the investigation. Once more, we'll need your patience and understanding as we further investigate the root cause of this.

Thanks,
Rey

ERey.
Roku Community Moderator
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NotAHitman
Reel Rookie

Re: Credits screen minimizing and going black on streaming services

Update: Last night I did a system update and 4 app channels had updates, including Max. After the updates I did a restart on the TV and it seems to have fixed the issue.

8traxrule
Roku Guru

Re: Credits screen minimizing and going black on streaming services

This practice is unacceptable anyways. It shows a great disrespect for those who worked on a movie to automatically kick the viewer out of the credits, and it also often ruins the ending of the movie also having graphics for often unrelated titles appear onscreen while you’re trying to absorb the ending. Why can’t there be a simple on/off setting for this?

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