Channels & viewing

[ExL]

Comedy Central app does not play live tv

after singing in with my provider credentials 

it says sorry this code is not available 

I have rebooted my Roku device

i have removed and reinstalled the Comedy Central app

i have unplugged the device and plugged it back in

nothing seems to work

this only happens on the Roku device

i can watch live tv on the app on my phone with no problem 

[RokuTakashi · Accepted solution]

Hey @ExL,

Welcome to the Roku Community

Thanks for letting us know about the issue you have experienced with the Comedy Central channel. Also, we want to appreciate you for the actions taken to resolve the issue. In this matter, it's best to contact the channel provider directly to inquire further and address the issue. 

If there's anything we can further assist you with aside from this, let us know!

All the best,
Kash

[Shappy3668]

I am having the same issue.

[RokuArvyS]

Hi @Shappy3668
Welcome to the Roku Community!

Thanks for letting us know about the issue you have experienced with the Comedy Central channel. We'd recommend contacting the channel provider directly to inquire further and address the issue.

If there's anything we can further assist you with, let us know!

All the best,

Arvy

[Shappy3668]

I have contacted them multiple times and they are no help.

[RokuJechealR]

Hi @Shappy3668,

Thanks for keeping us updated!

Please be advised that it is important to remember that we do not program any apps for our channel partners. They will most likely provide a variety of app bundles tailored to the platform, and the channel partner is solely responsible for managing these apps. Because there may be some instances in which the particular channel provider demands additional information or facts on the subscribers that we do not have access to, we recommend that you continue to keep in touch with the channel provider directly.

Thanks for your understanding!

Best regards,

Chel