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Heyyojin
Newbie

Cannot rate any of the apps.

Even though I want to rate my favorite channels or apps, it seems entirely unavailable to do so.

Could you please provide information on how this rating system works and how I can rate channels or apps?

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5 REPLIES 5
zenish
Streaming Star

WHERE ARE THE STAR RATINGS & FEEDBACK OPTIONS?

more proof developers/apps/Roku don't really give a flying flip about customers as do all the price hikes.

No more ability to rate an app OR provide feedback when pressing the * key while clicked on an app before launching.

Since when? Why?

whose bright idea was that. guess it matters not since they never gave a flying flip anyway. but it just proves and reinforces how little we really matter.

 

NewProfile
Reel Rookie

Re: WHERE ARE THE STAR RATINGS & FEEDBACK OPTIONS?

I agree.  The rating and feedback options were available until a month or so ago.  In another post, Roku informs a member that they only support the Roku app and media player.  I would hope the feedback and ratings had been forwarded to the app developer, but who knows.  It would be nice if an app's * menu would provide a link, or at least show the web address to the developer for feedback. I am barely on the Roku side of the fence - the other side being the Firestick. The few reasons I use a Roku Ultra Lite to stream instead of the Firestick are gradually going away. The ability to load unsupported "secret" channels with a code going away was one.  Now the rating and feedback is gone. The home screen forces me to see movie and channel ads on 1/3 of the screen. This is bad - especially since I have "Hide" checked on every view option under Settings/Home.  Why do device hardware providers have to control what we watch?  Surely the channels they host are a source of funds. Probably the desire to maximize profits. Too bad there aren't enough tech savvy customers to make hardware choices.  That would encourage some user friendliness.

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RokuArjiemar
Community Moderator
Community Moderator

Re: Cannot rate any of the apps.

Hello! @Heyyojin,

A friendly welcome from the Roku Community!

Thank you for reaching out to us about your feedback. No worries; we'll share it with the team.

Thanks,

Arjiemar

Arjiemar
Roku Community Moderator
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Shomanu
Channel Surfer

Re: Cannot rate any of the apps.

Please login using the desktop version and click on the 5-stars for our Roku app linked below:

https://channelstore.roku.com/details/e88a24cc5f7b612ca5b5ad908cb18ad7/vision-by-spanglish-tv

Thank you!

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Shomanu
Channel Surfer

Re: WHERE ARE THE STAR RATINGS & FEEDBACK OPTIONS?

Please login using the desktop version and click on the 5-stars for our Roku app linked below:

https://channelstore.roku.com/details/e88a24cc5f7b612ca5b5ad908cb18ad7/vision-by-spanglish-tv

Thank you!

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