Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuMary-F
Community Moderator
Community Moderator

Re: Because you watched can't be changed

Hi @dbq,

Thanks for the note.

We'll send your concerns and feedback to the Roku channel team. Please let us know if there are other related issues that we can further take a look at.

We appreciate you again posting in Roku Community. Thank you!


Best regards,
Mary

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Shaneporter
Level 7

Re: Because you watched can't be changed

I will delete Roku if they dont fix it so I can turn this feature off. You already have the “more like this” feature. Dont need both and this is just annoying. 

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Shaneporter
Level 7

Re: Because you watched can't be changed

I agree. About to delete Roku. 

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TripleZero1
Level 7

Re: Because you watched can't be changed

I plan to delete the app as well because of this issue.

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RockOn
Level 7

Re: Because you watched can't be changed

Would having the Roku user reset their advertising identifier or virtual device ID resolve this issue?

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RockOn
Level 7

Re: Because you watched can't be changed

The Roku UI has 2 Privacy Controls:
Settings -> Privacy -> Advertising -> Reset Adverting identifier
Settings -> Privacy -> Advertising -> Personalized Ads  [Uncheck box]

If you uncheck the setting for Personalized Ads, does the "Because You Watched" personalization go away?

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