Channels & viewing

Are your Roku channels not working? Find troubleshooting tips for adding/removing channels, logging in, authentication, activation, playback issues, and more.
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RokuMary-F
Community Moderator
Community Moderator

Re: Because you watched can't be changed

Hi @dbq,

Thanks for the note.

We'll send your concerns and feedback to the Roku channel team. Please let us know if there are other related issues that we can further take a look at.

We appreciate you again posting in Roku Community. Thank you!


Best regards,
Mary

Re: Because you watched can't be changed

I will delete Roku if they dont fix it so I can turn this feature off. You already have the “more like this” feature. Dont need both and this is just annoying. 

Re: Because you watched can't be changed

I agree. About to delete Roku. 

TripleZero1
Reel Rookie

Re: Because you watched can't be changed

I plan to delete the app as well because of this issue.

RockOn
Reel Rookie

Re: Because you watched can't be changed

Would having the Roku user reset their advertising identifier or virtual device ID resolve this issue?

0 Kudos
RockOn
Reel Rookie

Re: Because you watched can't be changed

The Roku UI has 2 Privacy Controls:
Settings -> Privacy -> Advertising -> Reset Adverting identifier
Settings -> Privacy -> Advertising -> Personalized Ads  [Uncheck box]

If you uncheck the setting for Personalized Ads, does the "Because You Watched" personalization go away?

0 Kudos
Edwin5
Channel Surfer

Re: Because you watched can't be changed

Yes a lot of parents are concerned and we

Are considering Air TV

Roku has done a bad

Thing and will not correct

0 Kudos
Johnny151
Newbie

Re: Because you watched can't be changed

Tried that, unfortunately did not work 😕 

0 Kudos
RokuJanadeeK
Community Moderator
Community Moderator

Re: Because you watched can't be changed

Hi Community Users,

Thank you for posting here at the Roku Community.

Kindly refer to @RokuMary-F's post regarding this concern.

As of the moment, turning off or removing the "Because you watched" feature is unavailable. Please be advised that it is a way of suggesting shows and contents that may suit your interests and is our way of expanding the streaming experience for our customers.

We thank you for your feedback and suggestions and will make use of them for the betterment of our service.

All the best,
Janadee

Nadee K.
Roku Community Moderator
0 Kudos
TripleZero1
Reel Rookie

Re: Because you watched can't be changed

To be clear your customers are telling you we do not like this feature. Do what you will with this knowledge.