Channels & viewing

[Ragazzadiangelo]

My VUDU and Disney+ apps have now started closing a few seconds after I open them. I tried uninstalling and reinstalling them and it did not work. Any suggestions?

[RokuNimfa-C]

Hi @Ragazzadiangelo, 

Thanks for posting here in Roku Community. 

Did you restart your Roku device before re-installing the channel? That step is crucial when performing troubleshooting. 

If you haven't tried the suggested order (remove > restart > re-install), we would recommend giving it a shot once again. We also suggest doing the restart from the Settings menu by navigating to Settings > System > Power (If you do not see a Power submenu, skip to the next step.) > System restart.

If you still see the issue occur, kindly let us know if the issue only appears on those mentioned specific channels or all channels on your Roku device.

Keep us posted, 

 

Regards, 
Nimfa

[Ragazzadiangelo]

That worked thank you sooo much!!

[RokuNimfa-C]

@Ragazzadiangelo 

Thanks for the update. 

It is our pleasure to hear that the matter has been resolved. We express our gratitude for your effort in doing the recommended steps. 

Please do not hesitate to reach out to us if there is any further assistance we may provide for you.


Regards, 
Nimfa