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Peloton app and Roku 2 XD

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In my online account I was able to select and Add the Peloton channel and it says Installed. But I have an old Roku 2 XD. I restarted the Roku, but I can’t find it anywhere and I searched all through the channel store. Does Peloton even work with this particular Roku? Thanks

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Peloton app and Roku 2 XD

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Welcome to the Roku Community, @NewestNewbie!

Thank you for bringing your issues with the Peloton channel on your Roku device to our attention. Several factors could be contributing to this problem, including network connectivity issues, an outdated version of the app, or login requirements due to new terms or privacy policies. Additionally, there may be a temporary server outage on Peloton's side.

It appears that you have already attempted to troubleshoot the device without success. As @renojim mentioned, your Roku device may be classified as a legacy model, which might not be receiving the latest updates. For more information on legacy devices, please refer to our support article.

You can also reach out to Peloton Support for further assistance with the channel.

Thank you for your cooperation!

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator

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2 REPLIES 2
renojim
Community Streaming Expert

Re: Peloton app and Roku 2 XD

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That model is considered a "legacy" device and hasn't received any updates in years.  Many apps don't support it any longer.  Check your offers for a deal on a new Roku device.

https://my.roku.com/upgrade/

Roku Community Streaming Expert

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RokuJharra-Q
Community Moderator
Community Moderator

Re: Peloton app and Roku 2 XD

Jump to solution

Welcome to the Roku Community, @NewestNewbie!

Thank you for bringing your issues with the Peloton channel on your Roku device to our attention. Several factors could be contributing to this problem, including network connectivity issues, an outdated version of the app, or login requirements due to new terms or privacy policies. Additionally, there may be a temporary server outage on Peloton's side.

It appears that you have already attempted to troubleshoot the device without success. As @renojim mentioned, your Roku device may be classified as a legacy model, which might not be receiving the latest updates. For more information on legacy devices, please refer to our support article.

You can also reach out to Peloton Support for further assistance with the channel.

Thank you for your cooperation!

Best,
The Roku Community Team

Jharra Q.
Roku Community Moderator
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