NetRok99
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Monday
i have tried the suggestions above, still same error code
roku / netflix
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RokuJharra-Q
Community Moderator
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Tuesday
Welcome to the Roku Community!
We understand that you are experiencing a playback issue when trying to access the CBS channel. This problem may occur due to the channel requiring an update or simply needing a refresh. To resolve the issue, we recommend following the steps below.
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
You can also check for additional resources here: How to resolve a channel playback issue.
We hope this helps!
Thanks,
The Roku Community Team
Jharra Q.
Roku Community Moderator
Roku Community Moderator
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RokuJharra-Q
Community Moderator
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Tuesday
Welcome to the Roku Community!
We understand that you are experiencing a playback issue when trying to access the CBS channel. This problem may occur due to the channel requiring an update or simply needing a refresh. To resolve the issue, we recommend following the steps below.
- Remove the channel: Highlight the channel tile on your home screen and press the Star button to open the options menu. Select Remove channel and confirm.
- Restart your Roku device: Restart the device from the settings menu. Go to Settings > System > System restart > Restart.
- Re-install the channel: After your Roku device restarts, visit the Roku Channel Store and add the channel again.
You can also check for additional resources here: How to resolve a channel playback issue.
We hope this helps!
Thanks,
The Roku Community Team
Jharra Q.
Roku Community Moderator
Roku Community Moderator