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Natalie_Amador
Reel Rookie

Apple Music screensaver not popping up

Hello! The screen saver on on Apple Music use to pop up! Now it just shows the artist icon and it’s so annoying! How can I get it back! I like the Apple Music icon! Help! 

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2 REPLIES 2
RokuCarly
Community Moderator
Community Moderator

Re: Apple Music screensaver not popping up

Hi, @Natalie_Amador.

Greetings from the Roku Community!

Thanks for reaching out here about the issues you're currently experiencing with the features inside the Apple Music app on your Roku. We'd love to help you contact the right support for this.

Firstly, please be informed that the Apple Music app is being maintained and updated independently by the channel provider. It seems like this is a feature issue inside their app and we highly recommend directly coordinating this with their Support team.

You may reach them here: Apple Music Support

We hope this will be sorted out soon.

Best regards,
Carly

Carly Y.
Roku Community Moderator
Natalie_Amador
Reel Rookie

Re: Apple Music screensaver not popping up

It has nothing to do with Apple.

we did everything. This isint the first time it happens with Roku I know it’s the Roku, cause you please look into it!

 

I just want it to go back to the dark Apple Music screen.

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