Channels & viewing

[vkralph0172]

I removed the YouTube app.  I was just blank.  NO sound color picture

[RokuTakashi]

Hi, @vkralph0172 

Thanks for posting, and welcome to the Roku Community.

I understand the issue you have experienced with the YouTube app, and I'm here to help.

For this matter, I recommend you perform the troubleshooting steps below to resolve the blank picture issue on the YouTube app.

1. Navigate to the channel tile on the Roku home screen, press the star (*) key on your remote, and choose "Remove channel".
2. Next, restart your device from Settings > System > Power > System Restart (If you do not see a Power submenu, skip to the next step).
3. Once your player/TV starts up again, go to "Streaming Store" on the Home screen, and add the channel back once more.
4. You may also refer to this link: How to resolve a channel playback issue | Official Roku Support

Once this has been performed, you can access the app and check to see any improvements. 

Keep us posted.

Thanks,
The Roku Community Team.