Channels & viewing

[Natalie_Amador]

Hello! The screen saver on on Apple Music use to pop up! Now it just shows the artist icon and it’s so annoying! How can I get it back! I like the Apple Music icon! Help! 

[RokuCarly]

Hi, @Natalie_Amador.

Greetings from the Roku Community!

Thanks for reaching out here about the issues you're currently experiencing with the features inside the Apple Music app on your Roku. We'd love to help you contact the right support for this.

Firstly, please be informed that the Apple Music app is being maintained and updated independently by the channel provider. It seems like this is a feature issue inside their app and we highly recommend directly coordinating this with their Support team.

You may reach them here: Apple Music Support

We hope this will be sorted out soon.

Best regards,
Carly

[Natalie_Amador]

It has nothing to do with Apple.

we did everything. This isint the first time it happens with Roku I know it’s the Roku, cause you please look into it!

I just want it to go back to the dark Apple Music screen.

[RokuTakashi · Accepted solution]

Thanks for keeping us posted, @Natalie_Amador 

As our team checked, Apple Music's Screensaver while listening to music or podcasts is a feature that can be managed within the Apple Music app's Settings.

In addition, if you are having trouble with the actual Roku screensaver, you can manage it by visiting this support article on How to change the screensaver on your Roku® streaming device.

We hope we have provided you with a helpful piece of information, and please keep us posted if you have further concerns or inquries.

Best wishes,
Kash