Amazon Prime keeps dropping from my Roku and I keep having to remove and reinstall it. This ONLY happens with Prime & no other channels. If it continues and Amazon doesn't fix it I will stop paying for it! SO Tired of having to do this every day!!!
I did the 3 steps several times, because I read the post that talked about these steps. It doesn't matter, it still does the same thing. 2 steps or 3, my Prime channel is still a black screen the next day.
Can you please provide us with more specific information about the issue you are experiencing? Are all other streaming channels playing content normally? Are you being prompted with an error message? What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more information, we will be able to assist you further.