Amazon Prime keeps dropping from my Roku
Amazon Prime keeps dropping from my Roku and I keep having to remove and reinstall it. This ONLY happens with Prime & no other channels. If it continues and Amazon doesn't fix it I will stop paying f...
Forum Discussion
Exact same problem.
Hi Exer142443643,
Thanks for posting in the Roku Community!
Can you please provide us with more specific information about the issue you are experiencing? Are all other streaming channels playing content normally? Are you being prompted with an error message? What are you seeing on screen? Can you provide a screenshot of the issue you are experiencing? In addition, can you please specify the exact steps you are taking to reproduce this issue so we can investigate further?
With more information, we will be able to assist you further.
Best regards,
Mary
I'll answer your inquiries, as it may help someone else in the future. I gave up and abandoned my amazon prime after many years because my current Roku TV will play between 1 and 3 minutes of an Amazon show and would give an error similar to that content isn't available right now ... and this was happening on older episodes of shows as well as anything recently released. I have no problems with any of my other streaming services, I believe I currently have 6 other platforms and none of them experience this drop. The TV itsself is (Walmart) Onn 65" QLED 4K UHD Roku TV. Cheers.
