Cameras & doorbells

[Resago1]

I am having the same problem. You can barely hear the siren on my outdoor cameras. Has a resolution been found?

[AutumnEmbers]

Hello,

I have listed a collection of solutions above. Nothing conclusive.

[RokuDanny-R]

Greetings @Resago1 

Welcome to the Roku Community and thanks for posting regarding the issue you are experiencing with your new Roku Smart Home Outdoor Camera.

Please be aware that I have passed along your information to our Support team. They will follow up and assist you.

Should you have any issue in the future, please don't hesitate posting in the Roku Community again.

Thanks,
Danny

[adunn0507]

I'm having the same issue. Purchase date 7/6/23..... Camera firmware supposedly updated on installation. 
The audio is GOING to the camera, it is just very very very low volume. 

Any ideas on a fix yet??

[RokuERey]

Hi @AutumnEmbers,

Thanks for the post!

Please be aware that we have passed along your concern to our Support team. They'll be reaching out to you from there.

Let us know if you still need a hand or if there is anything else that we can further look into.

Regards,

Rey

[Resago1]

I returned mine to the store.  Alarm was so low you had be be right next to it.  Couldn't  get 2 way audio to work.  Customer service with Roku on cameras is nonexistent.   I bought a camera from Amazon for $35. Outdoor wifi battery plus optional solar with smart AI detection.  I live it.  Just ordered 2 more.  I gave up on Roku for anything other than streaming.

[TJ4Law25]

I have the same problem. It's hard to believe that you guys didn’t test this product before selling it to the general public. Why have an alarm and speaking option on this camera if someone who is trespassing or burglar can’t hear you or the alarm? This puts owners at risk!! For people using this as their main source of protection, I would think this post would garner a higher priority than the basic, “THANK YOU. I’ve passed this information along.” There will be a massive legal fallout should anyone become seriously injured, or worse, lose their life and it is determined that had the volume worked correctly the incident could have been prevented. 

[Leidyfranco]

Necesito configurar el volumen de la cámara por que no se escucha duro gracias me pueden colaborar 

[Leidyfranco]

Por favor estoy teniendo el mismo problema pueden solucionarlo el volumen de la cámara es demasiado bajo 

[RokuJechealR]

Hi @Leidyfranco,

Thanks for your first post here in the Roku Community!

Please be advised that we only support English in the Roku Community. We had to use Google Translate to understand your inquiry.

To help you with your concern, could you tell us in what region you are currently located? I'll be able to further assist you from there.

All the best,

Chel