Cameras & doorbells

[Bartmanhiggy]

My remote camera is brand new and with a full charge only lasted 3 days, I should have researched before I purchased, to much time wasted already with no answers

[RokuJanadeeK]

Hi @Bartmanhiggy,

Thanks for letting us know about this concern. We sincerely apologize for the inconvenience this has brought.

Please be aware that we have already forwarded your information to the appropriate Roku team. They will be reaching out to you via email, so kindly keep an eye on it.

Thanks,
Janadee

[rgcok]

I am having a similar issue. My camera is a couple years old and so probably normal. What I am doing is I ordered from Roku (or Amazon) a Roku Solar Panel just for this camera. It was only $25.00. That should take care of the issue. The battery should hold through the night and I hope then in the day the Solar Panel will charge it back up. We will see.

[RokuMaryEF]

Hi Community users,

This thread is being locked because the information here might need to be updated.

If you're still facing issues related to the original topic, here's what you can do:

Search the Community: Take a look around the Roku Community forums. You might find another thread discussing the same problem with more recent information.
Start a New Thread: If you can't find an existing thread that matches your issue, create a new one!
We're here to help.

Thanks, The Roku Community Team