Cameras & doorbells

[UserJean]

The Outdoor Camera Se is not holding a charge. I've updated the firmware and followed suggestions from the community forum. We've only had our camera for 1-2 months. From the very beginning of buying and setting the camera up, after charging for more than 4 hours when I set it up, the battery drains quickly to about 90% then a day or two later it holds at around 57% for about a week and slowly drains as it should. We've tried all suggestions.

[RokuJohnB]

Hi @UserJean,

Greetings from the Roku Community!

We want to investigate this problem further since the Roku Outdoor camera does not hold a charge. Could you elaborate more about the troubleshooting steps you have taken so far?

We look forward to hearing from you soon.

Thanks,
The Roku Community Team