Cameras & doorbells

[Barker1151]

I have done all of that and no notifications. Although I did get a sound notification from the indoor camera, before I adjusted the settings. I get notifications from my doorbell, just not the indoor camera.

[RokuCarly · Accepted solution]

Thanks for letting us know, @Barker1151.

Have you tried to check under events recordings on your Smart Home mobile app if it is enabled? You can find it in the top right corner of the app and look for the funnel icon. Select the events recordings and check if it is enabled. If not, we highly recommend it. 

If the issue still persists after it has been enabled, please let us know, and we'll go from there. We'll be looking forward to your response.

Kind regards,
Carly

[Barker1151]

I dont see no funnel icon, but yes my recording events is enabled. I tapped on the device, then went to the gear symbol which is settings and it's enabled.

@RokuCarly