Cameras & doorbells

[Boatjockey]

I can access all 3 cameras and an outlet via the roku app on my phone. Implies good connectivity via internet and everything works. BUT... when I go to view cameras via the Roku Camera app on a Roku TV, only one camera is viewable. Other cams don't connect. It was all working for a few weeks. Now I'm a thousand miles away and I can't monitor my cameras via a roku enabled TV. I'm paying for this subscription to enable this, but I can't get any help from anyone from Roku. Seems I should cancel subscription and stop telling everyone how great Roku is?

[RokuRiamie-D · Accepted solution]

Welcome @Boatjockey,

Thanks for sharing your concern about the Roku TV Camera app. We're here to help.

Let's see if this works:

Update the Roku Camera app

1. Highlight the app
2. Press the star (*) button on your Roku remote
3. Check for updates

If the issue continues, try to remove the app, system restart the Roku TV, and add it again.

Hope this helps.

Roku Community Team

[Pompey]

I think that many of the issues folks were having with their cameras and the mobile app may have been solved with today's app update (4/4/25). I was having different problems with my indoor cameras and they now function perfectly.

[Tiffanyad]

This is my same issue. I followed these steps to try to fix it and it did not fix my issue. 

[Pompey]

Many of us have had a variety of issues since, perhaps, late February; judging from all the comments, including mine, on the app page at Google Play.

Some of us had an issue where it would take the app half a minute to open the settings when in live view, Also, the smart detection events setting area was always blank.  The siren function did not work, as well.

These were my issues that were fixed this morning with the update to ver, 3.2.4.455.

Have you verified that you have this new version?

[RokuRiamie-D]

Hey @Tiffanyad,

We'd like to learn more about your issue with the Roku Camera app on your TV.

Share us with some info:

• Are there any errors?
• Does it happen to all your cameras? If not, what is the model of the affected camera?
• What is the model of the Roku TV or Roku player?

We look forward to your response.

Roku Community Team