Forum Discussion

Boatjockey's avatar
Boatjockey
Newbie
7 months ago
Solved

Can't view Roku Camera on TV Camera app

I can access all 3 cameras and an outlet via the roku app on my phone. Implies good connectivity via internet and everything works. BUT... when I go to view cameras via the Roku Camera app on a Roku ...
smart home events
  • RokuRiamie-D's avatar
    RokuRiamie-D
    3 months ago

    We are sorry for the late response, Paugh​

    We noticed in your post that your Roku cameras' live feed will not load on your Roku TVs. Are you still experiencing the issue? If so, we recommend you try the following:

    1. Update the Roku Camera app
    2. Check your Roku TV network connection
    3. Remove the app again
    4. System restart
    5. Add the app again


    Keep us posted.

    Roku Community Team

TEPS's avatar
TEPS
Newbie
4 months ago

Ok now for the real solution after everything I did to get these working Roku should give me a gift card or some free equipment!! So you may have a Roku TV but the brand matters. For me I have ONN tv with Roku. So the two TVs I tested with no luck; I did everything from factory resetting the TV re-downloading the app on the TV and even messing with my Wi-Fi set up even though it works on my cellular phone but not the app on the TV. So are you ready for the solution? I went to Walmart and picked up a Roku stick which turns a non-smart TV into a smart TV. It was 20 bucks. I plugged it in and use the app off the stick and it worked just fine.  So there you go your problem could be brand of TV. Get a Roku stick and bam you can see the cameras on any TV.