I am trying to delete multiple camera recordings at once. I push the pencil, select "select all", all the recordings get a check in the box next to them, but there is no button or anything that gives the option to delete or remove.
If I open each clip, one at a time, I see the garbage can and can delete that way, but it is not very efficient.
Having same issue. The shown delete button is too low and hidden by the phone back button and in accessible
Hi, Gloria18513
It sounds like you're having the same trouble with event recordings, not being able to access the delete button to clear all saved videos. So we can take a closer look, could you share the details posted by our moderator above in this thread?
Looking forward to your response!
Roku Community Team
I've uninstalled this 3 times, and I'm on #4. I don't get anything after Select all. Delete is below the touch line of the screen. I've got 3 cameras, I was gonna get 2 more and maybe a docking station, but as of right now, I'm actively steering people away from buying anyone of them. The connection is choppy at best. It freezes up at really inconvenient times.. As in when someone moves too fast. And then I gotta go video by video and delete 30 videos? I'm trying one more reinstall, and then I'm done.
A lot to be said about a company that makes their Remotes black and small so they're easy to lose and their security cameras stark white so they stick out like a sore thumb
Hey beatle0971
It seems that attempting to delete multiple recordings at once in the Smart Home App doesn’t work. When you have a chance, could you please share the details requested above needed for further investigation?
We hope to hear from you soon!
Roku Community Team
Welcome, cjourdan87
Having trouble deleting multiple recordings in the Roku Smart Home app?
Here's what you can try:
If the delete button doesn't show up, try scrolling through all clips first.
Hope this helps. Let us know if you need anything else!
Roku Community Team
That doesn't work! Not so smart after all.
Thanks for the info. notnow1
We want to take a closer look at this matter. Could you please share the information posted by our moderator in this thread?
We will wait for your reply.
Roku Community Team
This did not work. I uninstall and reinstalled the app, made sure it was up to date and there is still no option to delete multiple recordings at one time. I have scrolled all the way down, all the way up, and there is no trash icon or anything resembling an option to delete the recordings.
Thanks for replying. cjourdan87!
It looks like that didn't work. To take a closer look, please provide us with the following details:
We're looking forward to your response!
Roku Community Team
