Forum Discussion

Boatjockey's avatar
Boatjockey
Newbie
7 months ago
Solved

Can't view Roku Camera on TV Camera app

I can access all 3 cameras and an outlet via the roku app on my phone. Implies good connectivity via internet and everything works. BUT... when I go to view cameras via the Roku Camera app on a Roku ...
smart home events
  • RokuRiamie-D's avatar
    RokuRiamie-D
    3 months ago

    We are sorry for the late response, Paugh​

    We noticed in your post that your Roku cameras' live feed will not load on your Roku TVs. Are you still experiencing the issue? If so, we recommend you try the following:

    1. Update the Roku Camera app
    2. Check your Roku TV network connection
    3. Remove the app again
    4. System restart
    5. Add the app again


    Keep us posted.

    Roku Community Team

Tiffanyad's avatar
Tiffanyad
Newbie
7 months ago

This is my same issue. I followed these steps to try to fix it and it did not fix my issue. 

Pompey's avatar
Pompey
Roku Guru
7 months ago

Many of us have had a variety of issues since, perhaps, late February; judging from all the comments, including mine, on the app page at Google Play.

Some of us had an issue where it would take the app half a minute to open the settings when in live view, Also, the smart detection events setting area was always blank.  The siren function did not work, as well.

These were my issues that were fixed this morning with the update to ver, 3.2.4.455.

Have you verified that you have this new version?