Account, payments & subscriptions

[BSmith50]

Have been paying for the HULU channel thru Roku and it been asking me to login, why is this and what login information is needed? 

[RokuMary-F · Accepted solution]

Hi @BSmith50,

Thanks for your first post in the Roku Community!

We understand that you are facing an issue with the login for your Hulu subscription through Roku Pay.

For these issues, it may be more effective for you to get help from our billing team. Please contact them directly through our Account-Billing Support page. Choose the options for "Account, payments & subscriptions" and they are the best ones to help you out with that matter.

If you have any other questions or concerns, please don't hesitate to let us know.


Best regards,
Mary